If I file a complaint, can I get my money back from the veterinarian? Or can I file a complaint because I think my veterinarian charges too much or keeps billing me for fees I owe?
The Veterinary Board does not have jurisdiction over the amount of fees charged or fee disputes. However, per a new State of Arizona law that became effective December 31, 2017, if requested by the complainant on the Board's Complaint Form at the time it is submitted, the Board may order the licensee to reimburse the fees paid by the pet owner or on their behalf.
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